Replies to This Discussion

Permalink Reply by Cameron Canobie on July 10, 2012 at 3:32am

Unfortunately, i can't help you with the problem, but i can tell you i'm having the same problem..

• ▶ Reply

Permalink Reply by FearAndBullets on July 10, 2012 at 6:17am

At the bottom of the email for subscriptions is a link that says "Customer Support". It is in very small letters and light gray. i just emailed them about it and they quickly sent me a time sensitive download link that you have to right-click and save link as.

• ▶ Reply

Permalink Reply by Cameron Canobie on July 10, 2012 at 6:35am

I've done the same, but unfortunately haven't heard back.

• ▶ Reply

Permalink Reply by FearAndBullets on July 10, 2012 at 7:34am

How long ago did you submit your question? Mine literally happened within 30 or so minutes of me sending the email yesterday. I also included the redemption code within the email.

Cameron Canobie said:

I've done the same, but unfortunately haven't heard back.

• ▶ Reply

Permalink Reply by Cameron Canobie on July 11, 2012 at 6:24am

About 27 hours ago now.

• ▶ Reply

Permalink Reply by Fadi Bazzi on July 11, 2012 at 7:05am

@FearAndBullets thanks bro. Yesterday I did what you said and emailed customer support and within 30 minutes they replied to me with a new download link.

• ▶ Reply

▶ Reply to Discussion