When I go to LPU log in and then click to watch a video, the site requires to enter my Redeem Code. It won't let me watch any video but I can have access on my profile account (see my friends request, my mail etc.) I have been having this problem for about 2-3 months. I don't know what's happening and I have no idea where my Redeem Code is. Plus, my subscription hasn't expired yet. It will expire on December 22. So I have no idea why the order ''Enter your Redeem Code'' appears every time I click to watch a video.
If anyone could help me, I would really appreciate it.
Here's a snapshot.