Yhahaha yes it was! I emailed back someone else-a miranda- yesterday and she didn't even reply!
sounds like tommorro is gonna be a fun day..LOL
yes, the first time i ever emailed them..my ticket was missing for this show, and I had to bug the crap out of them for weeks..now i just keep emailing the people who answered me, plus i go searching for that page. I have an issue and need that money like yesterday..bad enough i lost all that money on boston.