I received an email on Saturday telling me that by Tuesday I would know what to do about getting my refund from Linkinpark.com. It is now Friday and there is no update whatsover on how to get my money back for the 3 tickets I bought for a cancelled show.... I emailed customer support and received no response for that either.
I think about 70,000 other people and myself would like to know what's going on. Unless only I got the short stick.
Topspin media are processing our refunds. I emailed them and they said by the end of last week we would receive them. Still no refund, so I'm assuming they are lazy asses. I am keeping on top of them though, as much as I can to get information. It's hard to do when all I have is their email address.
Also I read up on them. Apparently people in the past have had huge problems receiving refunds from them when concerts are cancelled. Topspinmedia = no good
Hi all, I apologize that it's taking a bit longer for the refunds to be processed. I just emailed TopSpin to get timing on when fans' refunds will be processed. I'll let you know here as soon as I have more info.
I just heard back from Topspin. Topspin is in the process of generating refunds for all fans who purchased tickets for cancelled shows through LinkinPark.com. They submitted all refunds today, for all three shows which means it will take between 3-5 days for the refund to appear on your credit card. They also are emailing all fans tomorrow with this info.
Please let me know if you have not received a refund by next Monday, and again I apologize for the delay.