I'm an annual lpux member but I didin't get my LPUX merchandise package. I tried to redeem it but I got some message "You don't have access to this product".


I was so scared because I thought I couldn't attend  meet&greet in Helsinki. but luckily I got my meet&greet pass and got a change to meet Linkin Park.

 

First I missed LPUX merchandise package and now I'm gonna mss monthly giveaway. I tried to click the banner at the top of the page but I got this little message "You don't have access to this product"

Not again! 

 

What can I do?

 

I know I have a minimal change to get that call from Mike Shinoda but I really want to try. I need an opportunity to try :)

 

 

Tags: away, give, lpu

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Did you sign in with the same network and email address you did with LPU?

yes I did

dereklp -Moderator- said:

Did you sign in with the same network and email address you did with LPU?

I hope Adam can help you. Loosing your LPUX Pack is really a mess.   I know you and i got you on facebook by the way, and i saw all your pics of the meet & greet,  i wish LPUHQ can fix your problem and give your pack.
Thanks for your comment :) I just don't know how to take contact with LPUHQ.

Gonzalo Martin said:
I hope Adam can help you. Loosing your LPUX Pack is really a mess.   I know you and i got you on facebook by the way, and i saw all your pics of the meet & greet,  i wish LPUHQ can fix your problem and give your pack.
Write a Report or ask Derek (the guy who answered) to help you contact Adam
Thanks for the help! :)

Rositsa Ivanova said:
Write a Report or ask Derek (the guy who answered) to help you contact Adam

Try this:

 

https://app.topspin.net/account/help_public

 

For artist put Linkin Park

Subject LPUnderground

Try to describe your problem the best you can.

 

Update this discussion with results, thanks.

Thank you very much! :)



dereklp -Moderator- said:

Try this:

 

https://app.topspin.net/account/help_public

 

For artist put Linkin Park

Subject LPUnderground

Try to describe your problem the best you can.

 

Update this discussion with results, thanks.

Good luck Laura!! :)

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