This is not fair :(

I'm an annual lpux member but I didin't get my LPUX merchandise package. I tried to redeem it but I got some message "You don't have access to this product".

I was so scared because I thought I couldn't attend meet&greet in Helsinki. but luckily I got my meet&greet pass and got a change to meet Linkin Park.

First I missed LPUX merchandise package and now I'm gonna mss monthly giveaway. I tried to click the banner at the top of the page but I got this little message "You don't have access to this product"

Not again!

What can I do?

I know I have a minimal change to get that call from Mike Shinoda but I really want to try. I need an opportunity to try :)

Tags: away, give, lpu

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Permalink Reply by dereklp -Moderator- on July 20, 2011 at 12:40pm

Did you sign in with the same network and email address you did with LPU?

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Permalink Reply by Laura Ala-Salomäki on July 26, 2011 at 11:52am

yes I did

dereklp -Moderator- said:

Did you sign in with the same network and email address you did with LPU?

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Permalink Reply by Gonzalo Martin on July 27, 2011 at 6:53pm

I hope Adam can help you. Loosing your LPUX Pack is really a mess. I know you and i got you on facebook by the way, and i saw all your pics of the meet & greet, i wish LPUHQ can fix your problem and give your pack.

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Permalink Reply by Laura Ala-Salomäki on July 28, 2011 at 4:28am

Thanks for your comment :) I just don't know how to take contact with LPUHQ.

Gonzalo Martin said:

I hope Adam can help you. Loosing your LPUX Pack is really a mess. I know you and i got you on facebook by the way, and i saw all your pics of the meet & greet, i wish LPUHQ can fix your problem and give your pack.

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Permalink Reply by Rositsa (Moderator) on July 28, 2011 at 8:36am

Write a Report or ask Derek (the guy who answered) to help you contact Adam

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Permalink Reply by Laura Ala-Salomäki on July 28, 2011 at 11:21am

Thanks for the help! :)

Rositsa Ivanova said:

Write a Report or ask Derek (the guy who answered) to help you contact Adam

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Permalink Reply by dereklp -Moderator- on July 29, 2011 at 8:23pm

Try this:

https://app.topspin.net/account/help_public

For artist put Linkin Park

Subject LPUnderground

Try to describe your problem the best you can.

Update this discussion with results, thanks.

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Permalink Reply by Laura Ala-Salomäki on July 30, 2011 at 3:02am

Thank you very much! :)

dereklp -Moderator- said:

Try this:

https://app.topspin.net/account/help_public

For artist put Linkin Park

Subject LPUnderground

Try to describe your problem the best you can.

Update this discussion with results, thanks.