Replies to This Discussion

Permalink Reply by Jaissal Sonigra on July 7, 2012 at 2:52pm

There was an RAC remix of Burn it Down as the 1st one. try and email them.

Permalink Reply by Alessandro Artoni on July 8, 2012 at 12:56am

I have the same problem. If you fix it, please let me know how you did it.

Permalink Reply by Chad Everett Prestridge on July 8, 2012 at 9:57am

I have the exact same problem.  I just received number 2 but never got number 1.

Permalink Reply by Rositsa (Moderator) on July 9, 2012 at 2:39am

Sometimes I really wonder, if you, guys, read the e-mails you receive...
"If you have trouble downloading the digital content please go to our site and review our Frequently Asked Questions before contacting our customer service department.

If you have a question about your pre-order download, please contact our customer service department by sending an e-mail to wbr@b3custserv.com so we may accommodate your request."

Permalink Reply by Yen Yu Ting on July 9, 2012 at 4:43am

Thanks for your help.
I have emailed them with my problems. And sorry to bother you.

Rositsa Ivanova (Mod) said:

Sometimes I really wonder, if you, guys, read the e-mails you receive...
"If you have trouble downloading the digital content please go to our site and review our Frequently Asked Questions before contacting our customer service department.

If you have a question about your pre-order download, please contact our customer service department by sending an e-mail to wbr@b3custserv.com so we may accommodate your request."

Permalink Reply by Rositsa (Moderator) on July 9, 2012 at 6:44am

That's fine, just always read the confirmation e-mails when you purchase something

Yen Yu Ting said:

Thanks for your help.
I have emailed them with my problems. And sorry to bother you.

Rositsa Ivanova (Mod) said:

Sometimes I really wonder, if you, guys, read the e-mails you receive...
"If you have trouble downloading the digital content please go to our site and review our Frequently Asked Questions before contacting our customer service department.

If you have a question about your pre-order download, please contact our customer service department by sending an e-mail to wbr@b3custserv.com so we may accommodate your request."

Permalink Reply by FearAndBullets on July 9, 2012 at 12:30pm

At the bottom of the email for subscriptions is a link that says "Customer Support". It is in very small letters and light gray. i just emailed them about it and they quickly sent me a time sensitive download link that you have to right-click and save link as.

Permalink Reply by Yen Yu Ting on July 10, 2012 at 7:13pm

Thank you everyone. I have received my mp3 =)