We’ve received reports from a few of you who have had issues with the
downloads/pre-orders of the album A Thousand Suns. These things can
take awhile for a million different reasons. That said, if you're really
eager to check on your order, contact TopSpin, who is handling
everything. The LP.com staff can't track your order.
Please do NOT use the "Report an Issue” link at the bottom of the website. That link is for site
issues like people breaking the Community Guidelines and reports of
delayed albums make it harder for us to sort through the legitimate
issues that are coming through.