"Since Topspin is a dead end I called my credit card company. They told me to wait another week. If I do not get the refund information by next Friday, then I should put in a dispute with them and they will help me get the money back. "
"Chip and Rose, thanks for the feedback. We were fortunate to attend the NYC show which was awesome. The CT shaow was a bonus for us. Let's tell each other when we get the refund email so that we can look for it."